Patients & Visitors
Providing Extraordinary Care to Patients and Their Families

Our goal at University Hospitals is to provide extraordinary health care and service to our patients and their families. Part of this is making sure that each patient’s stay is as stress free as possible. That’s why we provide many helpful resources for patients and visitors to help them navigate our hospitals with ease. Our Patient & Visitors section provides you with what you need to know about:
- Patients & Visitors: valuable patient and visitor information
- Getting Here: location, directions, parking & local information
- Visitor Services: visiting hours, phone directory and campus amenities
- Your Visit: patient safety, your room, meals and going home
- Billing Insurance and Medical Records: pay your bill, pricing information, accepted insurance and more
- Personal Health Record: view your electronic medical record, lab results and request an appointment
- Foreign Language Interpretation Services
Partner with UH to Improve Care
If you or a family member have received care at University Hospitals and would like to help enhance the patient experience for others, considering joining our Patient & Family Partnership Council. This group of dedicated volunteers share their insights and opinions with the shared goal of improving patient care at UH.