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Offering several financial options so patients can make the best decision

It’s important to know that the pricing information we provide on our website is a starting point for understanding the costs for your healthcare. Many factors can affect your final out-of-pocket cost. These include your health insurance coverage and benefit plan specifics, as well as individual aspects of your medical treatment, such as the length of time in surgery or recovery, supplies and medicines, tests, or any unusual special care or unexpected conditions or complications. The best method to accurately estimate your financial responsibility is through our Financial Counseling Services. Our financial counselors can provide a more accurate estimate for your individual care and coverage. They can be reached at 1-866-771-7266, Monday – Friday: 8 a.m. to 4:30 p.m.

For out-of-network care that requires a waiver, please contact us at 216-983-1500 for assistance Monday – Friday 8:00 a.m. – 4:30 p.m.

Request a Price Estimate

Receive a price estimate based on your insurance coverage for medical procedures or lab tests at one of our hospitals or laboratory locations.

Insurances Accepted

Follow the links below to learn which insurance carriers are generally accepted at each UH location. Where possible, details on specific participation are included.

Get Insurance Help

University Hospitals provides answers to all your questions. Insurance Help.

Billing Questions?

Do you have questions about your bill, balance or payments?
Call 216-844-8299 or toll-free 1-800-859-5906, Monday – Friday, 8 a.m. – 5:30 p.m.

Surprise Medical Billing

A new law that protects you from excessive, unexpected, out-of-pocket medical costs.

Learn More

Right to Receive a Good Faith Estimate

Under the law, patients who don’t have insurance or choose not to use insurance may request an estimated bill that outlines their out-of-pocket costs for medical items and services before proceeding with treatment.

Learn More

Billing & Insurance Tools

Pay Your Bill

Financing Options

Financial Counselors

Call 1-866-771-7266, Monday – Friday: 8 a.m. to 4:30 p.m.

Provide Insurance Authorization

Update Insurance Information

Request an Itemized Bill

Update Billing Address


CMS Price Transparency