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Virtual Care Anytime

Access virtual care your way. At UH, you can choose the virtual care visit that fits your schedule at home or wherever you are.

Find the right option for you.

Virtual Care Options at UH

Life is hectic and finding time for medical appointments can be challenging. At UH, our virtual care options offer you convenient and simple ways to connect with a UH provider. Receive medical care for minor health concerns from the comfort of your home, anywhere in Ohio.

On Demand Virtual Care

Adults and children aged 1 year and older can video chat with UH provider, without an appointment, for the diagnosis and treatment of minor medical issues. Available 7 days a week, from 7 a.m. to 11 p.m.


E-visits are ideal for 24/7 communication with a UH provider. Simply complete an online questionnaire with your symptoms and medical history to receive your diagnosis and treatment plan within 24 hours.

Scheduled Video Visits

Scheduled video visits offer an ideal way to maintain your health with your UH provider. To schedule a virtual appointment with your provider, contact their office directly.

Find a Doctor

Start Your Virtual Visit with MyChart

Virtual care is a simple 3-step process. To start a E-Visit or On Demand Virtual Care, sign in to your UH MyChart account and click on "Get Care.” Both new and existing patients can log in and choose their preferred virtual visit option. If you schedule a virtual appointment, the office staff will provide step-by-step instructions.

Step 1

Choose a virtual visit option to begin visit.

Step 2

Share your symptoms and concerns with a UH provider.

Step 3

Receive personalized treatment.

Common Concerns Virtual Visits Treat

  • Allergies and sinus issues
  • Cold, flu, COVID-19 and cough
  • Ear pain (adults 18 years old and older)
  • Headache
  • Stomach ache, nausea, vomiting or diarrhea
  • Pinkeye
  • Rash and skin condition
  • Sore throat
  • Urinary tract infections

For medical emergencies such as chest pain, difficulty breathing or uncontrolled bleeding, 9-1-1 or visit your nearest emergency room.

Virtual Care Pricing

Insurance coverage for virtual visits may depends on your health plan, and you'll be charged at your plan's rates. To understand any potential out-of-pocket expenses, please review your benefit plan.

Virtual Care Support

Learn what steps to take to ensure you get the most out of your virtual visit.

FAQs about Virtual Care

Discover answers to frequently asked questions regarding virtual care options at UH.