Coming in July – UH Personal Health Record (PHR) to Replace Westshore Primary Care Patient Portal

Welcome to the Westshore Primary Care Patient Portal. Accessible from any computer, tablet or smart phone, Westshore Primary Care Patient Portal allows patients to receive lab results, email a doctor, request or change appointments and so much more – all from the comfort of home or on-the-go and available 24/7.

Starting in July, the existing Westshore Primary Care Patient Portal will officially transition to MyUHCare PHR, the University Hospitals system-wide personal health record platform. This will enable current users of the existing Westshore Primary Care Patient Portal to:

  • See medical results from additional UH facilities
  • Use only one login
  • Enjoy a better, more streamlined experience

What You Need to Do if You are a Westshore Primary Care Patient Portal User

Both Westshore Primary Care Patient Portal and MyUHCare are powered by FollowMyHealth. There are two ways to connect. Please follow the instructions below that apply to you. Either option will require you to log in with your Westshore Primary Care Patient Portal user name and password.

  1. Received an invite to connect via email: If you received an invite via email from noreply@followmyhealth .com, please use the instructions for iPhone, Android or computer.
  2. Have not received an email but would like to connect your Westshore Primary Care Patient Portal account to University Hospitals for iPhone, Android or computer.

If you do not have a University Hospitals PHR account, simply register for MyUHCare PHR.

MyUHCare PHR Enrollment Fairs

Would you like some in-person assistance? UH team members will hold enrollment fairs in May, June, July and August to answer questions and assist with registration. Visit the MyUHCare PHR table during the following dates and times:

  • Westshore Primary Care Offices (All Fairs 8:30 a.m. – 3:30 p.m.):
    • Avon – 2535 Hale St, Suite A & B, Avon
      • May 29
      • July 16
    • North Olmsted – 26127 Lorain Rd, Main Lobby, North Olmsted
      • July 24
    • North Ridgeville – 32800 Lorain Rd, Main Lobby, North Ridgeville
      • June 26
      • July 30
    • Rocky River – 19800 Detroit Rd, Rocky River
      • July 11
    • Westlake – 26908 Detroit Rd, Suites 200 and 201, Westlake
      • June 11
      • August 8
  • Westlake Community Events (Times indicated below)
    • Westlake Recreation Center – 28955 Hilliard Blvd, Westlake
      • May 18:10 a.m. – 1 p.m.
      • May 23: 6 – 8 p.m.
      • June 27: 6– 8 p.m.

Questions

If you have questions about Westshore Primary Care Patient Portal, please e-mail WSPC.DLTechnician@UHhospitals.org.

If you have questions about the system-wide University Hospitals MyUHCare Personal Health Record, please call 888-670-9775 from 8 a.m. to 8 p.m. Monday – Friday or email support@followmyhealth.com.

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